1. Talk through the problem
Start with a 30-minute conversation about what is happening, what you have tried, and who is involved. No patient records are reviewed on this introductory call.
Find the gaps between care and charge capture.
Help for healthcare finance and operations teams that need to understand where documentation, handoffs, or charge entry are falling short.
Request a 30-minute callWhere does the information get lost?
A procedure is completed, but the information needed for charge entry does not always reach the right person. A missed handoff or an unclear responsibility can be hard to spot until someone follows the process from start to finish.
Ryan works with your clinical and administrative teams to follow those steps, check where things go wrong, and decide who needs to do what next.
- Care delivered
- Documentation
- Charge entry
- Reconciliation
Procedure-to-Charge Workflow Review
Start with one location and one procedural service line, such as interventional radiology. Before the paid review begins, we agree on what to examine, how many records to include, who needs to participate, and what information is needed.
The review can give you a map of the current process, a list of gaps supported by the records reviewed, and recommendations in priority order. It also identifies who should handle each correction and what a separate implementation project would involve.
Billing responsibilities differ between hospital departments, independent groups, and ambulatory facilities. Ryan works with the people who know your setting, including finance, operations, clinical, and coding staff.
How we would work together.
2. Review, then make changes
If the problem needs investigation, agree on a paid review first. Any work to put the recommendations into practice is priced separately, with responsibilities and timing agreed in advance.
3. Keep an eye on the process
If ongoing help makes sense, agree on regular checks, a short monthly report, and follow-up with the people responsible. The agreement spells out which reviews and changes are included.
Work directly with Ryan Cohen.
Ryan’s background spans finance, banking, and healthcare operations. His experience includes interventional radiology and surgery workflows, radiology missed charges, medication-related missed charges, pharmacy pricing structures, and clinical-administrative handoffs.
He has operated four departments across twenty remote locations and built tools to help teams manage their work. Healthcare is a specialty within Loarch’s broader consulting and technology business.
Loarch is a Service-Disabled Veteran-Owned Small Business (SDVOSB).
Questions before we begin.
Who is this for?
Finance, revenue-cycle, and operations teams with a specific process to investigate and a clinical lead who can take part.
Do we need new software?
The review starts with your existing workflow and tools. Any technology recommendation follows the findings.
What will our team contribute?
Someone who knows the process, access to the information we agree to review, and input from clinical, coding, and administrative staff. We discuss the time your team will need to set aside before starting.
Do you guarantee recovered revenue?
No. Identified exceptions do not necessarily represent billable charges or collected revenue. Your clinical, coding, and compliance specialists validate matters within their authority.
What does it cost?
The price depends on the work we agree to do. You receive separate scope and pricing for the review, any implementation work, and optional ongoing monitoring.
Tell Ryan what is getting missed.
Start with a 30-minute call to see whether Loarch can help. Describe the issue in general terms, without patient information.
Request a 30-minute call